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At the Joint Commission Online, we value your time and take pride in providing friendly, available technical support. If you are having any difficulty, please do not hesitate to contact us, and we will try to respond as quickly as possible. Technical support is handled by HUC-JIR’s Department of Distance Education (Monday - Thursday, 9-5 and Friday, 9-3 PST). If you need immediate answers to your questions, or, it is outside our office hours, you might be able to find answers in our FAQ below.

Frequently Asked Questions about...

 

Login and Registration
(User login and registration, held users, access to the Joint Commission Online, etc.)

   
 

My Cart and Pricing
(Registering for Courses, Payment Options, etc.)

   
 

My Courses
(Accessing your courses and materials)

   
 

My Profile
(Changing User Information, Passwords and Invoices)

   
  Privacy and Security
(Personal Information and Credit Card Security)
   

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Technical and Administrative Support

1. For Administrative and Logistical Help...
 

For REGISTRATION or other GENERAL Joint Commission questions, please contact:

Rabbi Ruth Abusch-Magder
Director of the Joint Commission for Sustaining Rabbinic Education
rabuschmagder@huc.edu
(973) 275-1789


2. For Technical Assistance or Problems...
 

For problems with access, documents downloads, audio/video technology, or other technical problems, please contact:

Department of Distance Education, HUC-JIR
desupport@huc.edu
(213) 749-3424 ext. 4236

Please describe your problem and include a phone number in case we need to contact you directly.

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The Joint Commission Online is sponsored by
the Central Conference of American Rabbis &
Hebrew Union College-Jewish Institute of Religion
and produced in partnership with the College-Institute's Department of Distance Education.